Our priority at TIMBERplus is to always provide you with the best products and a great service. This is why we have now a new way to keep track with your requests, the new TIMBERplus Support portal.
One of the main functions of it is the creation of support requests. Instead of sending many emails back and forth with your support contact, you can raise various types of requests here and keep a record of the whole conversation on the same page. This will allow you to see the history of all the requests created, as well as the current status of each one.
Another benefit is the Help Center within the portal, which is an archive collection that we constantly update with useful information for our customers. In the future, you will find here different types of materials such as user manuals, articles and video tutorials of our products. We are sure you will benefit from these sources, since it will help answer some doubts for simple or frequent questions and save answer waiting times.
1.- Click on this link TIMBERplus | Sign In Or go to TIMBERplus.com > Services > TIMBERplus support
2.- On the right side go to “New User? Sign Up” OR if you already have an account Sign In
3.- Fill in your details (Name and Email) to create your account and click on Sign Up
Alternatively, you can also log in with your social networks by clicking on the social media badge at the bottom of the page.
